API Docs for: 2.0.20133.2
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ui.virtualAgent.ReplayConfig Class

Configuration for replay scenario where the agent can replay the user's trancsript using the virtual agent experience

Item Index

Properties

engagementId

String

id that maps to an engagement that occured at a visit session. Which will be used to access the transcript data if it was not provided.

userToken

String

User token to get access to data transcript from cantilever

visidId

String

id that maps to a visit session between the user with the virtual agent.