ui.caseManagement.CaseConfig Class
Base class for case management configuration
Item Index
Methods
Methods
renderComponent
(
Promise
private
-
component
-
config
-
componentType
Refer to https://www.typescriptlang.org/docs/handbook/generics.html for usage of Generics in TypeScript
Render a UI component with Qos event enabled
Parameters:
-
component
TComponentGeneric type that extends the UIComponent class -
config
TConfigGeneric type that extends the UIConfig class -
componentType
StringA string defined by each UI component to represent its type. e.g. "Chat", "Callback", "VirtualAgent", etc ...
Returns:
Properties
authInfo
ui.AuthInfo
A {{#crossLink "ui.AuthInfo"}}{{/crossLink}} object that specifies the authentication information.
environment
String
A value from ui.caseManagement.Environment (default is ui.caseManagement.Environment.PRODUCTION)
theme
ui.theme.Config
A {{#crossLink "ui.theme.Config"}}{{/crossLink}} provides theme customization for a UI feature(The UI feature MUST support theme customization, otherwise this will be ignored)
uiInfo
UIInfo
A {{#crossLink "ui.UIInfo"}}{{/crossLink}} object that describes how the UI component will be rendered.
Events
onError
Fired when an error occurs
onSignInRedirect
Fired when popu window redirects to login page
onSignInRequest
Fires when user sign-in is requested
Event Payload:
-
data
ArrayAn array that contains information for supported sign-in types. i.e. [{ type: "MSA", policy: "MBI_SSL" }, { type: "ADD" }]
onUnloaded
Fired when the ui component is closed